bd9b Privacy Policy

This Privacy Policy ("Policy") applies between the entity operating the bd9b platform ("bd9b", "we", "us") and users of our website and services ("you", "user"). This policy describes what types of information we collect, why we collect it, how we use it, and how we keep it secure.

By using bd9b's services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, you are requested to stop using our services. We will note the updated date on this page whenever any changes are made.

1. What Information We Collect

We collect various types of information when you register an account and use services on bd9b. This information is used to improve our service quality and provide you with a secure experience.

1.1 Personally Identifiable Information (PII)

When you register on our platform or fill out a form, the following information may be collected:

• Full name (Bengali or English both accepted)
• Date of birth (for age verification — users under 21 cannot use the service)
• Email address
• Mobile number
• National ID card or passport number (for KYC verification)
• Address and postal code

1.2 Financial Information

We collect the following financial information to process deposits and withdrawals:

• Mobile wallet number (bKash, Nagad, Rocket, Upay)
• Bank account number and bank name (for bank transfers)
• Transaction history and amounts

1.3 Technical Information

When you visit our website, the following technical information may be collected automatically:

• IP address and device information
• Browser type and version
• Operating system
• Page visit and click history
• Session duration and login information

2. How We Use Information

bd9b uses the collected information for various legitimate purposes. Our goal is always to ensure user convenience and safety.

3. Information Storage and Security

bd9b has adopted industry-standard technical and organizational measures to ensure the security of your personal information.

3.1 Security Measures

• SSL/TLS Encryption: All data transmissions are secured through SSL encryption.
• Server Security: Our servers are protected by firewalls and intrusion detection systems.
• Access Control: Only authorized personnel are granted limited access to necessary information.
• Regular Audits: Our security measures are regularly reviewed and tested.
• Encrypted Storage: Sensitive information is stored in encrypted form.

3.2 Data Retention Period

We retain your information only for as long as necessary to provide services or to meet legal obligations. Even after an account is closed, certain information may be retained for a limited period to fulfill applicable legal requirements.

4. Information Sharing and Disclosure

bd9b never sells, rents, or commercially transfers your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Only the information necessary to provide services may be shared with payment processing providers (bKash, Nagad, Rocket, Upay, bank transfer), technology service providers, and gaming software suppliers. These partners are bound by strict confidentiality agreements.

4.2 Legal Obligations

We may be required to disclose information under a court order, a lawful request from law enforcement agencies, or applicable law.

4.3 Business Transfers

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. In such cases, we will notify users in advance.

4.4 With Consent

Outside the circumstances described above, we will not disclose your information to any third party without your explicit consent.

5. Cookies and Tracking Technologies

bd9b uses cookies and similar technologies to improve your browsing experience and ensure the functionality of our services.

5.1 Types of Cookies

• Essential Cookies: Necessary for maintaining login sessions and basic site functionality. Disabling these will prevent the site from working properly.
• Functional Cookies: Help remember your preferences and settings, such as language selection.
• Analytics Cookies: Collect anonymous statistics to help us understand how our site is being used.

5.2 Cookie Control

You can control or delete cookies through your browser settings. Please note that disabling essential cookies may affect some functionality of our platform.

6. Your Rights

As a user of the bd9b platform, you have certain important rights over your personal information. Contact our support team to exercise these rights.

7. Protection of Minors

bd9b is a platform for users aged 21 and above only. We do not intentionally collect information from any minor.

We verify age at the time of registration. If we learn that a minor has registered on our platform, we will immediately close that account and delete the associated information.

If you believe a minor is using our platform, please notify us at [email protected]. To learn more about responsible gaming, visit our Responsible Gaming page.

8. Third-Party Links

Our platform may contain content from various game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, NetEnt, etc.). These third-party services have their own privacy policies.

bd9b is not responsible for the privacy practices of third parties. We recommend that you read their own privacy policies. Information you provide on third-party websites will be governed by that party's policy.

9. Policy Changes

bd9b may update this Privacy Policy from time to time. This policy may be revised if there are changes to the nature of services, legal requirements, or business operations.

For significant changes, we will send a notification to your registered email address. The "Last Updated" date at the top of this page always indicates the most recent version.

Continued use of our platform after any changes will be considered as your acceptance of the revised policy. We therefore recommend reviewing this policy regularly.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. We are committed to responding to your message as quickly as possible.